About us

Pell & Bales is an award-winning company that uses the telephone to create outstanding fundraising campaigns.

You will hear from…

Bethan Holloway - Client Services Director

As a passionate fundraiser I feel privileged to have worked with many of the UK’s favourite charities over the last 10 years, helping them to drive their fundraising strategies. I believe good insight and good data is behind every fundraising success, and at Pell & Bales I am lucky enough to be exposed to both. I listen to thousands of fundraising conversations and analyse results and behaviours across hundreds of campaigns, from acquisition to legacy, every year. This understanding of what donors really think, feel and do is behind every program that I design, every insight that I share and every conversation that we have with donors on behalf of our charity clients.

Charlie Hulme – Creative Director

Using true donor insight, unique to Pell & Bales, I work with our fundraisers to tell the stories that motivate and inspire supporters to action. Working here I get to hear what donors are really saying, and help make sure you know what to say in reply.

Alex Mackain – Bremner – Account Director 


Hi my name’s Alex.  I’ve worked at Pell & Bales for 15 years and counting, man and boy, from Telephone Fundraiser to Account Director. I am passionate about Human Rights and raising money for charities through great conversation.  I have the privilege of working on some of the biggest and greatest fundraising programs in the country as well as holding the hand of smaller charities and those that haven’t used the phone before – it is so rewarding helping them to see the power that the telephone has to engage and inspire their supporters to give.

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