About us

Pell & Bales is an award-winning company that uses the telephone to create outstanding fundraising campaigns.

You will hear from…

Bethan Holloway - Group Account Director

As a passionate fundraiser I feel privileged to have worked with many of the UK’s favourite charities over the last 10 years, helping them to drive their fundraising strategies. I believe good insight and good data is behind every fundraising success, and at Pell & Bales I am lucky enough to be exposed to both. I listen to thousands of fundraising conversations and analyse results and behaviours across hundreds of campaigns, from acquisition to legacy, every year. This understanding of what donors really think, feel and do is behind every program that I design, every insight that I share and every conversation that I have with donors on behalf of our charity clients.  

Charlie Hulme – Creative Director

Using true donor insight, unique to Pell & Bales, I work with our fundraisers to tell the stories that motivate and inspire supporters to action. Working here I get to hear what donors are really saying, and help make sure you know what to say in reply. 

Lisa Hopkins – Account Director

With over 6 years’ experience in the sector, I am an enthusiastic and dedicated fundraiser with a passion for development.  I cut my teeth on the calling floor as a telephone fundraiser and never lose sight of that experience!  Translating learning from results into actions for development is at the heart of what I do and what gets me out of bed in the morning.